Your one-stop shop for insights into the world of FMCG retail convenience

‘Convenience’ was a hot topic during lockdown, with shoppers confined to stores close to their homes or work, limiting the number of stores they called on. But with the return to ‘normality’, some would argue that the topic is no longer just a trend – it remains highly relevant, both in the stricter definition of the convenience channel (stores and store types that exist for shopper convenience, e.g. forecourt stores and spaza shops) and the broader definition of convenience, i.e. one-stop shops that provide ‘convenient’ products and quick, easy ways to pay for groceries.