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Why Invest

E-Commerce Channel Report

A year is a long time in e-commerce. Catch up on the latest developments and trends in South African grocery e-commerce.

TI Research Reports

Whats on in store?

Latest Retailer TV ads

29 Apr - 3 May
  • Shoprite Share alike
    For yonks now, Christo Wiese has exercised control over the Shoprite Group by wielding his special deferred shares, which carry more votes than ordinary shares... More
  • Clicks Privates on parade
    More on that growth in private label, which so intrigued us when we reported on the Click results last week. No-name brands, as they used to be called, have pla... More
  • Pick n Pay Burning down the house
    While we wait in anticipation for the arrival of the Pick n Pay results, a story that will leave Woolies relieved that its turn in the fish-shooting barrel appe... More
  • Unilever Skin deep
    Turns out that Dove’s Real Beauty campaign of several years ago was no flash in the pan. A new study by the brand shows that 71% of South African women don’t fe... More
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TI ANALYST PERSPECTIVE

E-commerce numbers may still be relatively small, but if your customers expect to find you online, you need to be available online. See it as a cost of doing business for now if you must, but investment now should bear fruit in the medium to long term as e-commerce continues to build momentum locally.

Trade Intelligence E-Commerce report page

Gain actionable insights to grow e-commerce as a sustainable channel.

In the greater context of South African retail, e-commerce is still very small, but it is a channel experiencing significant growth. Most e-commerce ventures and business units (even the successful ones) are still losing money. However, retailers are realising that offering shoppers a way to shop online or via an app – even if unprofitable – needs to be seen as a cost of doing business, ideally with a path to profitability in the future.