At which point do we remove the ‘new’ in “new normal”? Until we have a clear answer on that, I will, like many others, keep referring to the times we are living in as just that. COVID-19 has undoubtedly shaken things up across categories, Read more

Ecommerce FMCG Liquor Private Label Shopper / Consumer Sustainability Trends

A ‘COVID-19 and E-Commerce’ survey by Netcomm Suisse and UNCTAD that focused on nine emerging and developed economies, reported on how the pandemic changed the way consumers use ecommerce Read more

Business Intelligence COVID-19 Ecommerce Retail

A view on the state of e-commerce in South Africa, with no mention of a new normal, pivoting or anything unprecedented. Read more

Business Intelligence Convenience COVID-19 Ecommerce Economic Financial FMCG Loyalty Product Public Needs Retail Shopper / Consumer Shopper Marketing Trends

The traditional ways of marketing Private Brands are not working. With over 50% of  consumers sharing they picked a store specifically for its Read more

Ecommerce Private Label Retail Shopper / Consumer Shopper Marketing Technology

Today’s path to purchase includes multiple touchpoints both off and online. Brands are having to prioritise Read more

Business Intelligence Ecommerce Economic

On its way into the greatness of the light, the shadow economy was pulled back into the darkness by COVID-19. Will it shine again? In this article we examine the impact that COVID-19 has had on the South African informal retail sector. The informat... Read more

Convenience COVID-19 Ecommerce FMCG Private Label Retail Shopper / Consumer Shopper Marketing Trends Wholesale

The informal trade can fundamentally alter the fortunes of brands in South Africa especially in light of a retracting Read more

Business Intelligence Ecommerce FMCG Retail Shopper / Consumer Shopper Marketing Wholesale