Shoprite But it worked just a moment ago, we swear!
Shoprite has lashed out, there seems no other expression for it, at the banks, for an intermittent fault at Interserv, the automated clearing house owned by the banks. The problem, it appears, is that money placed in a holding account when a punter buys something on her card never reaches the vendor. This results in the unhappy scenario where a couple of mournful beeps on the cellphone inform the shopper that she’s been relieved of R131.24, whereupon the teller tells her that her transaction has been declined. Nostrils flare and white spots appear on cheeks. The punter then goes to the bank, where, Shoprite informs us, unhelpful staff send them back to the supermarket for justice. Shoprite is taking the issue up with the Reserve Bank, on the grounds of lost revenue, consumer frustration, and apparent indifference on the part of the banks.
Comment: They’re bankers, this much we know. But are they a bunch of complete and utter bankers?