International Retailers Paranoid Humanoid
In the UK, Sainsbury’s have opened the country’s first till-less grocery store: open the Sainsbury's ‘SmartShop Scan, Pay & Go’ app on your phone, scan the merchandise, pay via Google or Apple Pay, then scan one of the oversized barcodes on their way out. Bob’s your aunty. In New York, meanwhile, Walmart is pioneering a store of the future of its own, The Intelligent Retail Lab (IRL). The ex-Neighborhood Market boasts artificial intelligence-
enabled cameras, interactive displays and a massive data centre, and has been designed to test the possibilities of AI in the retail environment, with an initial focus on product and inventory management. In other Walmart news, they’re also looking to reduce the numbers of store management staff through a new employee structure.
Comment: We’d venture to suggest those two bits of Walmart news are not entirely unrelated…