Understand your retail customers and identify opportunities
PROGRAMME OBJECTIVES
- Kickstart your annual business / commercial planning calendar with the right data, intelligence and insights
- Develop a clear understanding by retail customer of the opportunities and threats i.e. the ‘So What?’ for your business and your brands
TARGET ATTENDEES
- Customer team: National Account Managers / Key Account Managers / Customer Commercial Managers
- Brand, Shopper Marketing & Category Managers
- Customer Operations Managers
DURATION & FACILITATION METHOD
- In workroom
- 1 day
PROGRAMME OUTCOMES
- Understand current and forecast retail trading conditions, the impact on shopper behaviour and retailers’ response
- Insight for optimal ROI decisions across the major retailers
- Gain deeper insight into your retail customer's strategic focus areas, channel and format strategies and SWOTs as input into building customer-centric business plans
- Identify customer opportunities for your business
- Brand, category and sales teams that are aligned on where the opportunities lie
Optional add-on:
- Customer business plan build (Day 2) Population of simple, effective customer business plan templates
RETAILERS COVERED
Corporate Retail
Independent Retail
Informal Retail